Events
FAQ
TH
Sell tickets
Events
FAQ
TH
Sell tickets
FAQ
1. What is Tixxa?
2. Is it safe to buy/sell tickets on Tixxa?
3. How do I buy tickets on Tixxa?
4. How do I sell tickets on Tixxa?
5. Are there any fees when buying tickets on Tixxa?
6. Can sellers get ghosted by buyers?
7. How does the payment process work on Tixxa?
8. How can I request a refund?
9. Who should I contact if I have an issue?
10. Will Tixxa help with refunds?
11. What does the “Verified” badge mean?
12. What types of tickets does Tixxa support?
13. How can I change my shipping address?
14. Is it safe to buy E-tickets?
15. Can I sell tickets to non-concert events?
16. How can I update my account information?
17. Are there restrictions on ticket pricing?
18. What should I do if I have problems buying tickets?
19. How does Tixxa handle fake tickets or fraudulent activities?
20. Can I sell tickets if the event is canceled or postponed?
21. Are there age restrictions for buying tickets?
22. How does Tixxa protect my personal data?
23. Can I sell my ticket if I change my mind?
24. What should I do if I don’t receive my ticket?
25. Is there a fee to list tickets for sale?
26. How do sellers send digital tickets (The Concert app or Ticketmelon PDF files) to buyers?
27. Can sellers delay ticket delivery?
28. When do sellers receive payment?
29. What documents does the buyer need to exchange the ticket when receiving digital documents?
30. Within how many days must sellers deliver tickets?
31. How can buyers confirm ticket receipt after getting their tickets?
32. What payment methods are accepted?
33. How do buyers receive digital tickets (The Concert, Ticketmelon, etc.)?
34. Can buyers contact sellers directly?
35. What should I do if I don’t receive the OTP for registration?
